Thanks to NARS’ IT team, sending letters is now easier and faster! On Wednesday, you will see new enhancements to the “Send To” box, which are described below.
This new feature has the potential to substantially reduce the workload of the mailroom! The entire process will be automated when you utilize this new functionality. Also, the new process will eliminate confusion for CC’s when additional recipients are chosen within the system.
Help us help the mailroom be 100% automated by following the process below! Remember, email is the fastest, most cost-effective way to send correspondence. If postal mail is not mandatory, then please utilize email.
Print letters directly to the mailroom by selecting “Print to Mail Room”. Then, choose how the letter is delivered by selecting an option from the “Delivery” drop down box. Delivery will default to USPS First Class. You can select to send the letter by Certified mail or by USPS First Class and Certified by selecting “USPS & Certified” from the Delivery drop down box.
Send the same letter to multiple recipients (cc) by clicking on the green arrow in the “Additional Recipients” field.
Select additional recipients from the claim tree. To select multiple recipients, hold the CTRL key while clicking on recipients’ names.
Once recipients are selected, click “Ok”. Then, click “Accept”.
You can also review enhancements in NARS Letter Guide in NARS University Resources. (I will link to the guide once it is updated.)
Please send questions to [email protected].