Viewing Files Too Large to be Uploaded to Claims3^TM 

Receiving Files Too Large to be Uploaded to Claims3^TM 

 

If an adjuster receives files too large to be emailed to the mailroom, they will access their individual adjuster folder in NARS Mailroom Sharepoint - Adjusters Page.

 

Create a new folder using the menu at the top of the SharePoint page.  The new folder should be renamed the claim number.  

• Drag and drop the file into the newly created folder.  
• Send an email to [email protected] with the name of the folder, name of the file, and a request to upload the file to Claims^3TM, due to the size of the file  

 

Sharing Files Too Large to be Sent from Claims3^TM 

 

Login into the Mailroom Sharepoint and select “Documents” from the menu on the left

Select the “External Clients” folder

Then, select “New” to create a new folder.  

The folder should be named something the client and adjuster will recognize like the claim number.  

Drag and drop the file into the new folder. Then, right-click the folder you created and select “Share”

Type the external email address for the client(s) or person(s) who will be receiving the file

Add a message to the recipient and click “Send”

Only the recipients included in the shared link will be able to access the file. Recipients will be asked to enter a verification code which will be sent to their email address.

Recipients can access the link as long as they have the link. Sub-folders can also be created as needed for claims that have more than one large file.