FAQ

Default solution folder, feel free to edit or delete it.

FAQs for Okta Users
Okta End User FAQ   Whether you're just getting started with Okta or you’re curious about a new feature, our End User FAQ offers insights into eve...
Thu, 28 Mar, 2019 10:18 AM
Submitting a Good Ticket
Thu, 6 Jun, 2019 2:30 PM
Printer Badge Registration
Printer ID Badge registration and secure print release    ID Badge Registration  If you use your badge for the first time and the device does not logi...
Wed, 23 Sep, 2020 3:02 PM
How to Reset Your Concur Password
Open SAP Concure from OKTA you will get a sign in screen enter your full email address then click next You should get this screen click on sign...
Wed, 30 Mar, 2022 2:30 PM
Password Protected Document
We have additional work-arounds to getting these documents into the claim files.   How do I upload the document to claim file?   First, please do no...
Fri, 6 Jan, 2023 10:01 AM
Concur Multi-factor Authentication Login Process through OKTA
Recently, NARS’ Travel and Expense platform, Concur has transitioned to a multi-factor authentication process to prevent unauthorized users from accessing t...
Wed, 3 Apr, 2024 7:05 AM
Registering your YubiKey with Okta
Registering your YubiKey with Okta  Open Google Chrome and sign into your Okta account at narisk.okta.com  Click your name at the top right...
Tue, 30 Jul, 2024 11:39 AM
Viewing / Receiving Too Large Documents/Video's to Upload to C3
Viewing Files Too Large to be Uploaded to Claims3TM  Receiving Files Too Large to be Uploaded to Claims3TM    If an adjuster receives fi...
Mon, 5 Aug, 2024 9:29 AM
RingCentral Phone Application
RingCentral has announced it will discontinue support for the standalone RingCentral Phone desktop application (pictured below). The final day of s...
Thu, 24 Apr, 2025 11:27 AM
Important Email Reminders that will save you time and reduce duplication
Important Email Reminders that will save you time and reduce duplication! 3 reactions ❤️3 Rebecca Kimminau, CPTD Published ...
Thu, 1 May, 2025 11:20 AM