NARS Service Portal

These Quick Tips apply to VVX 400, 401, 410, and 411 business media phones. 

The information in this guide applies to both the Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones.

  Here is how you can clear Polycom VVX phone warning.  This is what the user sees   Here is how you can clear it

 This is done via the portal... https://service.ringcentral.com

There are a few possible reasons why incoming calls could be going directly to your voicemail. If you are able to confirm that the SoftPhone is logged in an...

 To set up call forwarding, you would need to log in to the Ring Central, then navigate to "Call Handling & Forwarding", and add in the # in q...

 Common audio issues related to computer speakers and headsets.

1. Launch the RC Phone app. 2. At the log in screen you will select the Single Sign On option that looks like a key. 3. You will then be pr...

Training material on conference calling with Ring Central.

Worked with affected users to identify and implement new methods of call recording and transferring using Max Agent. We then spread the word to the affected...